FAQs
As owner and director of Ridleys Coaches, Jordan has all the answers! Find the answer to all our most frequently asked questions here.
Not at the moment. Please drop us a message and our Private Hire Team will be happy to help.
It depends on the journey, mileage, number of passengers, time of day… the list goes on! Send us your details and we’ll come back to you with an accurate quote.
As far ahead as possible. We get booked up quickly, so early booking is the best way to avoid disappointment.
The more detail, the better, but as a minimum we’ll need the date, time, pick-up location, drop-off location, and passenger numbers.
Cancellations must be made at least 14 days prior to departure.
Yes, we do.
Give us a call and we’ll secure the item at our office. Collection is available Monday to Friday, 10am–2pm.
Due to coach movements, these times are the safest for members of the public to be on site.
Of course!
Yes, just please take your rubbish with you.
No, this is part of our Operator’s Licence conditions.
Simple. We’re a small, friendly, family-run company that puts customers first. Our drivers are highly experienced, professional, and genuinely passionate about what they do, whether the journey is local or long-distance. They’re the beating heart of our business, and their knowledge and skill are second to none.
Yes, all drivers hold Enhanced DBS checks and are fully safeguarding trained.
Every 28 days. The industry standard is six weeks, but we like to go one better.
Our fleet has an average age of just three years, the newest in the area.
CCTV, three-point seatbelts, emergency break glass, emergency hammers, plus all the standard safety features you’d expect from modern vehicles.
Don’t panic, we always have a contingency plan in place.
Get in touch to ask Jordan
If Jordan’s not managed to answer your specific question, get in touch with the team and we’ll be happy to get you an answer.